/* ============================================
   SpicyLinks — Reusable UI Components
   ============================================ */

/* ── Buttons ── */
.btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: var(--space-sm);
    padding: 10px 20px;
    font-size: var(--text-sm);
    font-weight: var(--weight-semibold);
    line-height: 1.4;
    border-radius: var(--radius-lg);
    cursor: pointer;
    transition: var(--transition-normal);
    white-space: nowrap;
    border: 1px solid transparent;
    text-decoration: none;
    position: relative;
    overflow: hidden;
}

.btn svg { flex-shrink: 0; }

/* Primary */
.btn-primary {
    background: var(--primary);
    color: #fff;
    border-color: var(--primary);
    box-shadow: 0 2px 12px rgba(var(--primary-rgb), 0.25);
}

.btn-primary:hover {
    background: var(--primary-light);
    border-color: var(--primary-light);
    box-shadow: 0 4px 20px rgba(var(--primary-rgb), 0.35);
    transform: translateY(-1px);
}

.btn-primary:active {
    transform: translateY(0);
    box-shadow: 0 2px 8px rgba(var(--primary-rgb), 0.2);
}

/* Gradient (premium) */
.btn-gradient {
    background: var(--gradient-hot);
    color: #fff;
    border: none;
    box-shadow: 0 2px 16px rgba(var(--primary-rgb), 0.3);
}

.btn-gradient:hover {
    box-shadow: 0 4px 24px rgba(var(--primary-rgb), 0.4);
    transform: translateY(-1px);
    filter: brightness(1.1);
}

/* Secondary */
.btn-secondary {
    background: var(--surface-elevated);
    color: var(--text);
    border-color: var(--border-hover);
}

.btn-secondary:hover {
    background: var(--surface-hover);
    border-color: var(--border-active);
    transform: translateY(-1px);
}

/* Outline */
.btn-outline {
    background: transparent;
    color: var(--text);
    border-color: var(--border-hover);
}

.btn-outline:hover {
    background: rgba(255,255,255,0.04);
    border-color: var(--border-active);
}

.btn-outline-primary {
    background: transparent;
    color: var(--primary);
    border-color: rgba(var(--primary-rgb), 0.3);
}

.btn-outline-primary:hover {
    background: rgba(var(--primary-rgb), 0.08);
    border-color: rgba(var(--primary-rgb), 0.5);
}

/* Ghost */
.btn-ghost {
    background: transparent;
    color: var(--text-secondary);
    padding: 10px 14px;
}

.btn-ghost:hover {
    background: rgba(255,255,255,0.05);
    color: var(--text);
}

/* Danger */
.btn-danger {
    background: rgba(var(--danger-rgb), 0.12);
    color: var(--danger);
    border-color: rgba(var(--danger-rgb), 0.2);
}

.btn-danger:hover {
    background: rgba(var(--danger-rgb), 0.2);
    border-color: rgba(var(--danger-rgb), 0.3);
}

/* Icon Button */
.btn-icon {
    width: 40px; height: 40px;
    padding: 0;
    border-radius: var(--radius-lg);
    background: var(--surface-elevated);
    border: 1px solid var(--border);
    color: var(--text-muted);
    display: inline-flex;
    align-items: center;
    justify-content: center;
}

.btn-icon:hover {
    background: var(--surface-hover);
    color: var(--text);
    border-color: var(--border-hover);
}

/* Sizes */
.btn-xs { padding: 4px 10px; font-size: var(--text-xs); border-radius: var(--radius-sm); }
.btn-sm { padding: 7px 14px; font-size: var(--text-sm); }
.btn-lg { padding: 14px 28px; font-size: var(--text-base); border-radius: var(--radius-xl); }
.btn-xl { padding: 18px 36px; font-size: var(--text-lg); border-radius: var(--radius-xl); }
.btn-block { width: 100%; }

/* ── Cards ── */
.card {
    background: var(--surface);
    border: 1px solid var(--border);
    border-radius: var(--radius-xl);
    padding: var(--space-xl);
    transition: var(--transition-normal);
}

.card:hover {
    border-color: var(--border-hover);
}

.card-elevated {
    background: var(--surface-elevated);
}

.card-glow {
    border-color: rgba(var(--primary-rgb), 0.12);
}

.card-glow:hover {
    border-color: rgba(var(--primary-rgb), 0.25);
    box-shadow: var(--shadow-glow);
}

.card-interactive:hover {
    transform: translateY(-2px);
    box-shadow: var(--shadow-lg);
}

.card-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    margin-bottom: var(--space-xl);
}

.card-title {
    font-size: var(--text-lg);
    font-weight: var(--weight-semibold);
}

/* ── Form Elements ── */
.form-group {
    margin-bottom: var(--space-xl);
}

.form-label {
    display: block;
    font-size: var(--text-sm);
    font-weight: var(--weight-medium);
    color: var(--text-secondary);
    margin-bottom: var(--space-sm);
}

.form-hint {
    font-size: var(--text-xs);
    color: var(--text-faint);
    margin-top: var(--space-xs);
}

.form-input,
.form-select,
.form-textarea {
    width: 100%;
    padding: 11px 16px;
    background: var(--surface);
    border: 1px solid var(--border);
    border-radius: var(--radius-lg);
    color: var(--text);
    font-size: var(--text-base);
    transition: var(--transition-fast);
    appearance: none;
}

.form-input:focus,
.form-select:focus,
.form-textarea:focus {
    border-color: rgba(var(--primary-rgb), 0.5);
    box-shadow: 0 0 0 3px rgba(var(--primary-rgb), 0.1);
    background: var(--surface-elevated);
}

.form-input::placeholder,
.form-textarea::placeholder {
    color: var(--text-faint);
}

.form-textarea {
    resize: vertical;
    min-height: 100px;
    line-height: var(--leading-relaxed);
}

.form-select {
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' fill='%238E8E9A' viewBox='0 0 16 16'%3E%3Cpath d='M8 11L3 6h10z'/%3E%3C/svg%3E");
    background-repeat: no-repeat;
    background-position: right 14px center;
    padding-right: 38px;
}

/* Input with icon */
.input-group {
    position: relative;
}

.input-group .form-input {
    padding-left: 44px;
}

.input-icon {
    position: absolute;
    left: 14px;
    top: 50%;
    transform: translateY(-50%);
    color: var(--text-faint);
    font-size: var(--text-lg);
    pointer-events: none;
}

/* Input with prefix */
.input-prefix-wrap {
    position: relative;
}

.input-prefix {
    position: absolute;
    left: 16px;
    top: 50%;
    transform: translateY(-50%);
    color: var(--text-faint);
    font-size: var(--text-sm);
    pointer-events: none;
    white-space: nowrap;
}

.input-prefix-wrap .form-input {
    padding-left: 130px;
}

/* ── Toggle Switch ── */
.toggle {
    position: relative;
    display: inline-block;
    width: 44px;
    height: 24px;
    flex-shrink: 0;
}

.toggle input {
    opacity: 0;
    width: 0;
    height: 0;
}

.toggle-slider {
    position: absolute;
    inset: 0;
    background: var(--surface-hover);
    border-radius: var(--radius-full);
    cursor: pointer;
    transition: var(--transition-normal);
    border: 1px solid var(--border);
}

.toggle-slider::before {
    content: '';
    position: absolute;
    width: 18px;
    height: 18px;
    left: 2px;
    bottom: 2px;
    background: var(--text-muted);
    border-radius: 50%;
    transition: var(--transition-normal);
}

.toggle input:checked + .toggle-slider {
    background: var(--primary);
    border-color: var(--primary);
}

.toggle input:checked + .toggle-slider::before {
    transform: translateX(20px);
    background: #fff;
}

/* ── Checkbox ── */
.checkbox {
    display: flex;
    align-items: center;
    gap: var(--space-sm);
    cursor: pointer;
    font-size: var(--text-sm);
    color: var(--text-secondary);
}

.checkbox input[type="checkbox"] {
    width: 18px;
    height: 18px;
    border-radius: var(--radius-xs);
    border: 1px solid var(--border-hover);
    background: var(--surface);
    appearance: none;
    cursor: pointer;
    transition: var(--transition-fast);
    flex-shrink: 0;
}

.checkbox input[type="checkbox"]:checked {
    background: var(--primary);
    border-color: var(--primary);
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' fill='white' viewBox='0 0 16 16'%3E%3Cpath d='M6.5 12l-4-4 1.5-1.5L6.5 9l5.5-5.5L13.5 5z'/%3E%3C/svg%3E");
    background-repeat: no-repeat;
    background-position: center;
}

/* ── Badges ── */
.badge {
    display: inline-flex;
    align-items: center;
    gap: var(--space-xs);
    padding: 3px 10px;
    font-size: var(--text-2xs);
    font-weight: var(--weight-semibold);
    text-transform: uppercase;
    letter-spacing: var(--tracking-wide);
    border-radius: var(--radius-full);
    line-height: 1.6;
}

.badge-primary {
    background: rgba(var(--primary-rgb), 0.12);
    color: var(--primary);
}

.badge-success {
    background: rgba(var(--success-rgb), 0.12);
    color: var(--success);
}

.badge-warning {
    background: rgba(var(--warning-rgb), 0.12);
    color: var(--warning);
}

.badge-danger {
    background: rgba(var(--danger-rgb), 0.12);
    color: var(--danger);
}

.badge-info {
    background: rgba(var(--info-rgb), 0.12);
    color: var(--info);
}

.badge-glow {
    background: var(--gradient-hot);
    color: #fff;
    box-shadow: 0 2px 8px rgba(var(--primary-rgb), 0.3);
}

/* ── Alerts ── */
.alert {
    display: flex;
    align-items: flex-start;
    gap: var(--space-md);
    padding: var(--space-lg) var(--space-xl);
    border-radius: var(--radius-lg);
    font-size: var(--text-sm);
    margin-bottom: var(--space-xl);
    border: 1px solid;
    line-height: var(--leading-normal);
}

.alert::before {
    font-size: var(--text-lg);
    flex-shrink: 0;
    line-height: 1.3;
}

.alert-success {
    background: rgba(var(--success-rgb), 0.06);
    border-color: rgba(var(--success-rgb), 0.15);
    color: var(--success);
}
.alert-success::before { content: '✓'; }

.alert-error {
    background: rgba(var(--danger-rgb), 0.06);
    border-color: rgba(var(--danger-rgb), 0.15);
    color: var(--danger);
}
.alert-error::before { content: '!'; }

.alert-warning {
    background: rgba(var(--warning-rgb), 0.06);
    border-color: rgba(var(--warning-rgb), 0.15);
    color: var(--warning);
}
.alert-warning::before { content: '⚠'; }

.alert-info {
    background: rgba(var(--info-rgb), 0.06);
    border-color: rgba(var(--info-rgb), 0.15);
    color: var(--info);
}
.alert-info::before { content: 'ℹ'; }

/* ── Stats Widget ── */
.stat-card {
    background: var(--surface);
    border: 1px solid var(--border);
    border-radius: var(--radius-xl);
    padding: var(--space-xl);
    transition: var(--transition-normal);
}

.stat-card:hover {
    border-color: var(--border-hover);
    transform: translateY(-2px);
}

.stat-icon {
    width: 40px;
    height: 40px;
    border-radius: var(--radius-lg);
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 1.2rem;
    margin-bottom: var(--space-md);
}

.stat-value {
    font-family: var(--font-display);
    font-size: var(--text-2xl);
    font-weight: var(--weight-bold);
    letter-spacing: var(--tracking-tight);
    margin-bottom: var(--space-2xs);
}

.stat-label {
    font-size: var(--text-sm);
    color: var(--text-muted);
}

.stat-change {
    display: inline-flex;
    align-items: center;
    gap: 3px;
    font-size: var(--text-xs);
    font-weight: var(--weight-semibold);
    margin-top: var(--space-sm);
}

.stat-change.up { color: var(--success); }
.stat-change.down { color: var(--danger); }

/* ── Avatars ── */
.avatar {
    border-radius: 50%;
    object-fit: cover;
    border: 2px solid var(--border);
    flex-shrink: 0;
}

.avatar-xs { width: 28px; height: 28px; }
.avatar-sm { width: 36px; height: 36px; }
.avatar-md { width: 48px; height: 48px; }
.avatar-lg { width: 64px; height: 64px; }
.avatar-xl { width: 96px; height: 96px; }
.avatar-2xl { width: 120px; height: 120px; }

.avatar-placeholder {
    display: flex;
    align-items: center;
    justify-content: center;
    background: var(--gradient-primary);
    color: #fff;
    font-weight: var(--weight-bold);
    border: none;
}

.avatar-glow {
    border-color: rgba(var(--primary-rgb), 0.3);
    box-shadow: 0 0 20px rgba(var(--primary-rgb), 0.15);
}

/* ── Tables ── */
.table-wrap {
    overflow-x: auto;
    border-radius: var(--radius-xl);
    border: 1px solid var(--border);
}

table {
    width: 100%;
    border-collapse: collapse;
}

th {
    padding: var(--space-md) var(--space-lg);
    text-align: left;
    font-size: var(--text-xs);
    font-weight: var(--weight-semibold);
    text-transform: uppercase;
    letter-spacing: var(--tracking-wider);
    color: var(--text-muted);
    background: var(--surface);
    border-bottom: 1px solid var(--border);
}

td {
    padding: var(--space-md) var(--space-lg);
    font-size: var(--text-sm);
    border-bottom: 1px solid var(--divider);
    vertical-align: middle;
}

tr:last-child td { border-bottom: none; }
tr:hover td { background: rgba(255,255,255,0.015); }

/* ── Modal ── */
.modal-overlay {
    position: fixed;
    inset: 0;
    background: rgba(0, 0, 0, 0.7);
    backdrop-filter: blur(8px);
    display: flex;
    align-items: center;
    justify-content: center;
    z-index: var(--z-modal);
    opacity: 0;
    visibility: hidden;
    transition: var(--transition-normal);
    padding: var(--space-lg);
}

.modal-overlay.active {
    opacity: 1;
    visibility: visible;
}

.modal {
    background: var(--surface-elevated);
    border: 1px solid var(--border-hover);
    border-radius: var(--radius-2xl);
    padding: var(--space-2xl);
    max-width: 520px;
    width: 100%;
    max-height: 90vh;
    overflow-y: auto;
    transform: scale(0.95) translateY(10px);
    transition: var(--transition-normal);
    box-shadow: var(--shadow-xl);
}

.modal-overlay.active .modal {
    transform: scale(1) translateY(0);
}

.modal-title {
    font-size: var(--text-xl);
    font-weight: var(--weight-semibold);
    margin-bottom: var(--space-xl);
}

.modal-actions {
    display: flex;
    gap: var(--space-md);
    justify-content: flex-end;
    margin-top: var(--space-xl);
}

/* ── Toast Notification ── */
.toast-container {
    position: fixed;
    top: var(--space-xl);
    right: var(--space-xl);
    z-index: var(--z-toast);
    display: flex;
    flex-direction: column;
    gap: var(--space-md);
}

.toast {
    background: var(--surface-elevated);
    border: 1px solid var(--border-hover);
    border-radius: var(--radius-lg);
    padding: var(--space-lg) var(--space-xl);
    font-size: var(--text-sm);
    display: flex;
    align-items: center;
    gap: var(--space-md);
    box-shadow: var(--shadow-lg);
    min-width: 280px;
    animation: toastIn 0.3s var(--ease-out);
}

.toast-success { border-left: 3px solid var(--success); }
.toast-error { border-left: 3px solid var(--danger); }

@keyframes toastIn {
    from { opacity: 0; transform: translateX(20px); }
    to { opacity: 1; transform: translateX(0); }
}

/* ── Tabs ── */
.tabs {
    display: flex;
    gap: var(--space-xs);
    padding: 3px;
    background: var(--surface);
    border-radius: var(--radius-lg);
    border: 1px solid var(--border);
}

.tab {
    padding: 8px 18px;
    font-size: var(--text-sm);
    font-weight: var(--weight-medium);
    color: var(--text-muted);
    border-radius: var(--radius-md);
    cursor: pointer;
    transition: var(--transition-fast);
    border: none;
    background: none;
}

.tab:hover { color: var(--text); background: rgba(255,255,255,0.04); }

.tab.active {
    background: var(--surface-elevated);
    color: var(--text);
    box-shadow: var(--shadow-sm);
}

/* ── Empty State ── */
.empty-state {
    text-align: center;
    padding: var(--space-4xl) var(--space-xl);
}

.empty-state-icon {
    font-size: 3rem;
    margin-bottom: var(--space-lg);
    opacity: 0.5;
}

.empty-state-title {
    font-size: var(--text-lg);
    font-weight: var(--weight-semibold);
    margin-bottom: var(--space-sm);
}

.empty-state-text {
    font-size: var(--text-sm);
    color: var(--text-muted);
    margin-bottom: var(--space-xl);
    max-width: 360px;
    margin-left: auto;
    margin-right: auto;
}

/* ── Pagination ── */
.pagination {
    display: flex;
    align-items: center;
    gap: var(--space-xs);
    justify-content: center;
    margin-top: var(--space-2xl);
}

.page-btn {
    width: 36px;
    height: 36px;
    display: flex;
    align-items: center;
    justify-content: center;
    border-radius: var(--radius-md);
    font-size: var(--text-sm);
    font-weight: var(--weight-medium);
    color: var(--text-muted);
    background: var(--surface);
    border: 1px solid var(--border);
    cursor: pointer;
    transition: var(--transition-fast);
    text-decoration: none;
}

.page-btn:hover {
    background: var(--surface-hover);
    color: var(--text);
}

.page-btn.active {
    background: var(--primary);
    color: #fff;
    border-color: var(--primary);
}

/* ── Dropdown ── */
.dropdown {
    position: relative;
}

.dropdown-menu {
    position: absolute;
    top: calc(100% + 4px);
    right: 0;
    min-width: 180px;
    background: var(--surface-elevated);
    border: 1px solid var(--border-hover);
    border-radius: var(--radius-lg);
    padding: var(--space-xs);
    box-shadow: var(--shadow-lg);
    z-index: var(--z-dropdown);
    opacity: 0;
    visibility: hidden;
    transform: translateY(-4px);
    transition: var(--transition-fast);
}

.dropdown.open .dropdown-menu {
    opacity: 1;
    visibility: visible;
    transform: translateY(0);
}

.dropdown-item {
    display: flex;
    align-items: center;
    gap: var(--space-sm);
    padding: 8px 12px;
    font-size: var(--text-sm);
    color: var(--text-secondary);
    border-radius: var(--radius-md);
    cursor: pointer;
    transition: var(--transition-fast);
}

.dropdown-item:hover {
    background: rgba(255,255,255,0.05);
    color: var(--text);
}

/* ── Divider ── */
.divider {
    height: 1px;
    background: var(--border);
    margin: var(--space-lg) 0;
}

/* ── Progress Bar ── */
.progress {
    width: 100%;
    height: 6px;
    background: var(--surface-hover);
    border-radius: var(--radius-full);
    overflow: hidden;
}

.progress-fill {
    height: 100%;
    background: var(--gradient-hot);
    border-radius: var(--radius-full);
    transition: width 0.6s var(--ease-out);
}

/* ── Pill tags ── */
.pill {
    display: inline-flex;
    align-items: center;
    gap: var(--space-xs);
    padding: 6px 14px;
    font-size: var(--text-xs);
    font-weight: var(--weight-medium);
    background: var(--surface);
    border: 1px solid var(--border);
    border-radius: var(--radius-full);
    color: var(--text-secondary);
    transition: var(--transition-fast);
}

.pill:hover {
    border-color: var(--border-hover);
    background: var(--surface-elevated);
}

/* ── Tooltip ── */
[data-tooltip] {
    position: relative;
}

[data-tooltip]::after {
    content: attr(data-tooltip);
    position: absolute;
    bottom: calc(100% + 8px);
    left: 50%;
    transform: translateX(-50%);
    padding: 6px 12px;
    background: var(--surface-elevated);
    border: 1px solid var(--border-hover);
    border-radius: var(--radius-md);
    font-size: var(--text-xs);
    white-space: nowrap;
    opacity: 0;
    visibility: hidden;
    transition: var(--transition-fast);
    pointer-events: none;
    z-index: var(--z-tooltip);
}

[data-tooltip]:hover::after {
    opacity: 1;
    visibility: visible;
}

/* ── Responsive ── */
@media (max-width: 768px) {
    .card { padding: var(--space-lg); }
    .card-header { margin-bottom: var(--space-lg); }

    th, td { padding: var(--space-sm) var(--space-md); font-size: var(--text-xs); }
    .table-wrap { border-radius: var(--radius-lg); }

    .modal { padding: var(--space-xl); border-radius: var(--radius-xl); max-height: 85vh; }
    .modal-overlay { padding: var(--space-md); }
    .modal-actions { flex-direction: column; }
    .modal-actions .btn { width: 100%; }

    .toast-container { top: var(--space-md); right: var(--space-md); left: var(--space-md); }
    .toast { min-width: auto; width: 100%; }

    .tabs { overflow-x: auto; -webkit-overflow-scrolling: touch; }
    .tab { white-space: nowrap; flex-shrink: 0; }

    .pagination { flex-wrap: wrap; }

    .btn-lg { padding: 12px 22px; font-size: var(--text-sm); }
    .btn-xl { padding: 14px 28px; font-size: var(--text-base); }

    .alert { padding: var(--space-md) var(--space-lg); font-size: var(--text-xs); }

    [data-tooltip]::after { display: none; }
}

@media (max-width: 480px) {
    .card { padding: var(--space-md); border-radius: var(--radius-lg); }
    .stat-card { padding: var(--space-lg); }
    .stat-value { font-size: var(--text-xl); }

    .modal { padding: var(--space-lg); margin: var(--space-sm); }

    .form-group { margin-bottom: var(--space-lg); }
    .form-input, .form-select, .form-textarea { font-size: 16px; }

    .empty-state { padding: var(--space-2xl) var(--space-md); }
    .empty-state-icon { font-size: 2.5rem; }
}


/* ── Support Chat UI ── */

/* Chat Wrapper — unified container for header, messages, reply */
.support-chat-wrapper {
    background: rgba(255, 255, 255, 0.02);
    border: 1px solid rgba(255, 255, 255, 0.06);
    border-radius: 16px;
    overflow: hidden;
    display: flex;
    flex-direction: column;
}

.support-chat-header {
    display: flex;
    align-items: center;
    justify-content: space-between;
    padding: 14px 20px;
    border-bottom: 1px solid rgba(255, 255, 255, 0.06);
    background: rgba(255, 255, 255, 0.02);
}

.support-chat-header-icon {
    width: 32px;
    height: 32px;
    border-radius: 10px;
    background: linear-gradient(135deg, rgba(157, 78, 221, 0.15), rgba(255, 45, 111, 0.1));
    display: flex;
    align-items: center;
    justify-content: center;
    color: #c084fc;
}

.support-status-indicator {
    width: 8px;
    height: 8px;
    border-radius: 50%;
    background: rgba(255, 255, 255, 0.15);
}

.support-status-indicator--active {
    background: #22c55e;
    box-shadow: 0 0 8px rgba(34, 197, 94, 0.4);
    animation: supportPulse 2s ease-in-out infinite;
}

@keyframes supportPulse {
    0%, 100% { opacity: 1; }
    50% { opacity: 0.5; }
}

/* Date separator between message groups */
.support-chat-date {
    text-align: center;
    font-size: 0.65rem;
    color: var(--text-muted);
    padding: 4px 12px;
    margin: 8px auto;
    background: rgba(255, 255, 255, 0.04);
    border-radius: 10px;
    letter-spacing: 0.03em;
    user-select: none;
}

/* Messages container */
.support-chat {
    display: flex;
    flex-direction: column;
    gap: 20px;
    max-height: 520px;
    overflow-y: auto;
    padding: 24px 20px;
    scroll-behavior: smooth;
}

.support-chat::-webkit-scrollbar {
    width: 6px;
}

.support-chat::-webkit-scrollbar-track {
    background: transparent;
}

.support-chat::-webkit-scrollbar-thumb {
    background: rgba(255, 255, 255, 0.1);
    border-radius: 3px;
}

/* Message row */
.support-msg {
    display: flex;
    gap: 10px;
    max-width: 82%;
    animation: supportMsgIn 0.25s ease-out;
}

@keyframes supportMsgIn {
    from { opacity: 0; transform: translateY(6px); }
    to { opacity: 1; transform: translateY(0); }
}

.support-msg--user {
    align-self: flex-end;
    flex-direction: row-reverse;
}

.support-msg--admin,
.support-msg--admin-self {
    align-self: flex-start;
}

/* Admin view: flip sides */
.admin-panel .support-msg--admin-self {
    align-self: flex-end;
    flex-direction: row-reverse;
}

.admin-panel .support-msg--user {
    align-self: flex-start;
    flex-direction: row;
}

/* Avatar */
.support-msg-avatar {
    width: 32px;
    height: 32px;
    border-radius: 10px;
    flex-shrink: 0;
    display: flex;
    align-items: center;
    justify-content: center;
    margin-top: 2px;
    overflow: hidden;
}

.support-msg-avatar img {
    width: 100%;
    height: 100%;
    object-fit: cover;
}

.support-msg-avatar--admin {
    background: linear-gradient(135deg, rgba(157, 78, 221, 0.2), rgba(77, 166, 255, 0.15));
    color: #c084fc;
}

.support-msg-avatar--user {
    background: linear-gradient(135deg, rgba(255, 45, 111, 0.15), rgba(255, 150, 80, 0.1));
    color: #ff6b9d;
}

/* Message content column */
.support-msg-content {
    display: flex;
    flex-direction: column;
    min-width: 0;
}

.support-msg--user .support-msg-content {
    align-items: flex-end;
}

.admin-panel .support-msg--admin-self .support-msg-content {
    align-items: flex-end;
}

.admin-panel .support-msg--user .support-msg-content {
    align-items: flex-start;
}

/* Sender name + badge */
.support-msg-sender {
    font-size: 0.7rem;
    font-weight: var(--weight-semibold);
    color: var(--text-secondary);
    margin-bottom: 4px;
    display: flex;
    align-items: center;
    gap: 6px;
}

.support-msg-badge {
    font-size: 0.55rem;
    padding: 1px 6px;
    border-radius: 6px;
    background: linear-gradient(135deg, rgba(157, 78, 221, 0.15), rgba(77, 166, 255, 0.1));
    color: #c084fc;
    font-weight: var(--weight-semibold);
    letter-spacing: 0.02em;
}

/* Message bubble */
.support-msg-bubble {
    padding: 10px 14px;
    border-radius: 14px;
    font-size: var(--text-sm);
    line-height: 1.6;
    word-break: break-word;
    white-space: pre-wrap;
}

.support-msg--user .support-msg-bubble {
    background: linear-gradient(135deg, rgba(255, 45, 111, 0.13), rgba(157, 78, 221, 0.13));
    border: 1px solid rgba(255, 45, 111, 0.15);
    border-bottom-right-radius: 4px;
}

.support-msg--admin .support-msg-bubble,
.support-msg--admin-self .support-msg-bubble {
    background: rgba(255, 255, 255, 0.04);
    border: 1px solid rgba(255, 255, 255, 0.06);
    border-bottom-left-radius: 4px;
}

/* Admin view bubble overrides */
.admin-panel .support-msg--admin-self .support-msg-bubble {
    background: linear-gradient(135deg, rgba(77, 166, 255, 0.12), rgba(157, 78, 221, 0.1));
    border: 1px solid rgba(77, 166, 255, 0.15);
    border-bottom-right-radius: 4px;
    border-bottom-left-radius: 14px;
}

.admin-panel .support-msg--user .support-msg-bubble {
    background: rgba(255, 255, 255, 0.04);
    border: 1px solid rgba(255, 255, 255, 0.06);
    border-bottom-right-radius: 14px;
    border-bottom-left-radius: 4px;
}

/* Timestamp below bubble */
.support-msg-time {
    font-size: 0.6rem;
    color: var(--text-muted);
    margin-top: 4px;
    opacity: 0.7;
}

/* Legacy meta (admin view uses this) */
.support-msg-meta {
    font-size: var(--text-xs);
    color: var(--text-muted);
    margin-top: 6px;
    display: flex;
    align-items: center;
    gap: 5px;
}

.support-msg-meta img {
    flex-shrink: 0;
}

/* Attachments */
.support-msg-attachment {
    margin-top: 8px;
}

.support-msg-attachment img {
    max-width: 220px;
    max-height: 160px;
    border-radius: 10px;
    cursor: pointer;
    border: 1px solid rgba(255, 255, 255, 0.06);
    transition: opacity 0.2s;
}

.support-msg-attachment img:hover {
    opacity: 0.85;
}

/* ── Chat Footer / Reply Form ── */

.support-chat-footer {
    padding: 14px 20px;
    border-top: 1px solid rgba(255, 255, 255, 0.06);
    background: rgba(255, 255, 255, 0.02);
}

.support-chat-footer--closed {
    display: flex;
    align-items: center;
    gap: 8px;
    color: var(--text-muted);
    font-size: var(--text-sm);
}

.support-input-row {
    display: flex;
    align-items: flex-end;
    gap: 8px;
}

.support-input {
    flex: 1;
    background: rgba(255, 255, 255, 0.04);
    border: 1px solid rgba(255, 255, 255, 0.08);
    border-radius: 12px;
    padding: 10px 14px;
    color: var(--text);
    font-size: var(--text-sm);
    font-family: inherit;
    line-height: 1.5;
    resize: none;
    overflow-y: hidden;
    min-height: 42px;
    max-height: 120px;
    transition: border-color 0.2s, background 0.2s;
}

.support-input:focus {
    outline: none;
    border-color: rgba(157, 78, 221, 0.4);
    background: rgba(255, 255, 255, 0.06);
}

.support-input::placeholder {
    color: var(--text-muted);
    opacity: 0.6;
}

.support-input-actions {
    display: flex;
    align-items: center;
    gap: 4px;
    flex-shrink: 0;
}

.support-input-action {
    width: 36px;
    height: 36px;
    border-radius: 10px;
    display: flex;
    align-items: center;
    justify-content: center;
    color: var(--text-muted);
    cursor: pointer;
    transition: background 0.2s, color 0.2s;
    border: none;
    background: transparent;
}

.support-input-action:hover {
    background: rgba(255, 255, 255, 0.06);
    color: var(--text);
}

.support-send-btn {
    width: 36px;
    height: 36px;
    border-radius: 10px;
    display: flex;
    align-items: center;
    justify-content: center;
    background: linear-gradient(135deg, #ff2d6f, #9d4edd);
    color: #fff;
    border: none;
    cursor: pointer;
    transition: opacity 0.2s, transform 0.15s;
}

.support-send-btn:hover {
    opacity: 0.9;
    transform: scale(1.04);
}

.support-file-info {
    font-size: 0.65rem;
    color: var(--text-muted);
    padding: 6px 0 0;
    display: flex;
    align-items: center;
    gap: 6px;
}

.support-file-name {
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
    max-width: 200px;
}

/* ── Admin Reply Form (card-based) ── */

.support-reply-form {
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.support-reply-form textarea {
    min-height: 72px;
    resize: vertical;
}

.support-reply-actions {
    display: flex;
    align-items: center;
    gap: 12px;
    flex-wrap: wrap;
}

/* ── Ticket Info Grid ── */

.support-ticket-info {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
    gap: 16px;
}

.support-ticket-info-item {
    display: flex;
    flex-direction: column;
    gap: 6px;
}

.support-ticket-info-label {
    font-size: var(--text-xs);
    color: var(--text-muted);
    text-transform: uppercase;
    letter-spacing: 0.05em;
    font-weight: var(--weight-semibold);
}

/* ── Ticket Closed State ── */

.support-ticket-closed {
    text-align: center;
    padding: 24px;
    background: rgba(255, 255, 255, 0.02);
    border: 1px solid rgba(255, 255, 255, 0.06);
    border-radius: 14px;
    color: var(--text-muted);
    font-size: var(--text-sm);
    display: flex;
    flex-direction: column;
    align-items: center;
}

.support-ticket-card:hover {
    border-color: rgba(255, 255, 255, 0.1);
    background: rgba(255, 255, 255, 0.03);
}

/* ── Unread + Stats ── */

.support-unread-dot {
    width: 8px;
    height: 8px;
    border-radius: 50%;
    background: #ff2d6f;
    flex-shrink: 0;
    box-shadow: 0 0 6px rgba(255, 45, 111, 0.4);
}

.stat-icon--support {
    background: rgba(157, 78, 221, 0.1);
    color: #9d4edd;
}

/* ── Responsive ── */

@media (max-width: 768px) {
    .support-chat {
        max-height: 400px;
        padding: 16px;
        gap: 14px;
    }

    .support-msg {
        max-width: 92%;
    }

    .support-ticket-info {
        grid-template-columns: 1fr 1fr;
    }

    .support-reply-actions {
        flex-direction: column;
        align-items: stretch;
    }

    .support-reply-actions > div {
        margin-left: 0 !important;
    }

    .support-chat-header {
        padding: 12px 16px;
    }

    .support-chat-footer {
        padding: 12px 16px;
    }

    .support-input {
        font-size: 16px; /* prevents iOS zoom */
    }
}

@media (max-width: 480px) {
    .support-ticket-info {
        grid-template-columns: 1fr;
    }

    .support-msg-avatar {
        width: 28px;
        height: 28px;
    }
}

/* ══════════════════════════════════════════════
   Enhanced Support UI — sup-* prefix
   ══════════════════════════════════════════════ */

/* ── Back Button ── */
.sup-back-btn {
    color: var(--text-muted);
    text-decoration: none;
    display: flex;
    padding: 6px;
    border-radius: 8px;
    transition: background 0.2s, color 0.2s;
}
.sup-back-btn:hover {
    background: rgba(255,255,255,0.06);
    color: var(--text);
}

/* ── Filter Tabs ── */
.sup-filter-tabs {
    display: flex;
    gap: 4px;
    margin-bottom: var(--space-lg);
    padding: 4px;
    background: rgba(255,255,255,0.03);
    border-radius: 12px;
    border: 1px solid rgba(255,255,255,0.06);
    width: fit-content;
}
.sup-filter-tab {
    padding: 8px 16px;
    border: none;
    background: transparent;
    color: var(--text-muted);
    font-size: var(--text-xs);
    font-weight: var(--weight-medium);
    font-family: inherit;
    cursor: pointer;
    border-radius: 8px;
    transition: all 0.2s;
    display: flex;
    align-items: center;
    gap: 6px;
}
.sup-filter-tab:hover {
    color: var(--text-secondary);
    background: rgba(255,255,255,0.04);
}
.sup-filter-tab.active {
    background: rgba(255,255,255,0.08);
    color: var(--text);
    font-weight: var(--weight-semibold);
}
.sup-filter-count {
    font-size: 0.6rem;
    background: rgba(255,255,255,0.08);
    padding: 1px 6px;
    border-radius: 6px;
    min-width: 18px;
    text-align: center;
}
.sup-filter-tab.active .sup-filter-count {
    background: rgba(255,45,111,0.15);
    color: #ff6b9d;
}

/* ── Ticket List ── */
.sup-ticket-list {
    display: flex;
    flex-direction: column;
    gap: 8px;
}

/* ── Ticket Card ── */
.sup-ticket-card {
    display: flex;
    text-decoration: none;
    background: rgba(255,255,255,0.02);
    border: 1px solid rgba(255,255,255,0.06);
    border-radius: 12px;
    overflow: hidden;
    transition: all 0.2s ease;
    animation: supCardIn 0.3s ease-out both;
}
@keyframes supCardIn {
    from { opacity: 0; transform: translateY(8px); }
    to   { opacity: 1; transform: translateY(0); }
}
.sup-ticket-card:hover {
    border-color: rgba(255,255,255,0.12);
    background: rgba(255,255,255,0.04);
    transform: translateY(-1px);
}

/* Status indicator bar */
.sup-ticket-bar {
    width: 3px;
    flex-shrink: 0;
    border-radius: 3px 0 0 3px;
}

.sup-ticket-body {
    flex: 1;
    padding: 14px 16px;
    min-width: 0;
}

.sup-ticket-top {
    display: flex;
    align-items: flex-start;
    gap: 12px;
}

.sup-ticket-icon {
    width: 32px;
    height: 32px;
    border-radius: 8px;
    background: rgba(255,255,255,0.04);
    display: flex;
    align-items: center;
    justify-content: center;
    color: var(--text-muted);
    flex-shrink: 0;
    margin-top: 2px;
}

.sup-ticket-main {
    flex: 1;
    min-width: 0;
}

.sup-ticket-subject {
    font-size: var(--text-sm);
    color: var(--text);
    font-weight: var(--weight-normal);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    margin-bottom: 6px;
    display: flex;
    align-items: center;
    gap: 8px;
}
.sup-ticket-subject--unread {
    font-weight: var(--weight-semibold);
}

.sup-ticket-meta {
    display: flex;
    align-items: center;
    gap: 8px;
    flex-wrap: wrap;
}

.sup-ticket-cat {
    font-size: 0.6rem;
    color: var(--text-muted);
    background: rgba(255,255,255,0.04);
    padding: 2px 8px;
    border-radius: 6px;
    border: 1px solid rgba(255,255,255,0.06);
}

.sup-ticket-id {
    font-size: var(--text-xs);
    color: var(--text-muted);
    opacity: 0.6;
}

.sup-ticket-right {
    text-align: right;
    flex-shrink: 0;
    display: flex;
    flex-direction: column;
    align-items: flex-end;
    gap: 4px;
}

.sup-ticket-time {
    font-size: var(--text-xs);
    color: var(--text-muted);
}

.sup-ticket-unread {
    font-size: 0.6rem;
    font-weight: var(--weight-bold);
    background: linear-gradient(135deg, #ff2d6f, #9d4edd);
    color: #fff;
    width: 20px;
    height: 20px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
}

/* ── Welcome Card (Chat) ── */
.sup-welcome-card {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 12px 16px;
    background: linear-gradient(135deg, rgba(157,78,221,0.08), rgba(255,45,111,0.05));
    border: 1px solid rgba(157,78,221,0.12);
    border-radius: 12px;
    margin-bottom: 8px;
}
.sup-welcome-icon {
    width: 36px;
    height: 36px;
    border-radius: 10px;
    background: linear-gradient(135deg, rgba(157,78,221,0.2), rgba(255,45,111,0.12));
    display: flex;
    align-items: center;
    justify-content: center;
    color: #c084fc;
    flex-shrink: 0;
}
.sup-welcome-text {
    display: flex;
    flex-direction: column;
    gap: 2px;
    font-size: var(--text-xs);
    color: var(--text-muted);
}
.sup-welcome-text strong {
    color: var(--text-secondary);
    font-size: var(--text-sm);
}

/* ── Delivery Status ── */
.sup-delivery-status {
    display: inline-flex;
    align-items: center;
    gap: 3px;
    margin-left: 6px;
    color: rgba(157,78,221,0.6);
}

/* ── Scroll to Bottom ── */
.sup-scroll-bottom {
    position: absolute;
    bottom: 80px;
    right: 20px;
    width: 32px;
    height: 32px;
    border-radius: 50%;
    background: rgba(20,20,30,0.9);
    border: 1px solid rgba(255,255,255,0.1);
    color: var(--text-muted);
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: all 0.2s;
    z-index: 5;
    backdrop-filter: blur(8px);
}
.sup-scroll-bottom:hover {
    background: rgba(30,30,45,0.95);
    color: var(--text);
    transform: scale(1.1);
}

/* Make chat-wrapper position relative for scroll btn */
.support-chat-wrapper {
    position: relative;
}

/* ── Emoji Picker ── */
.sup-emoji-wrap {
    position: relative;
}
.sup-emoji-picker {
    position: absolute;
    bottom: 44px;
    right: 0;
    background: rgba(20,20,30,0.97);
    border: 1px solid rgba(255,255,255,0.1);
    border-radius: 12px;
    padding: 10px;
    display: grid;
    grid-template-columns: repeat(6, 1fr);
    gap: 2px;
    width: 240px;
    max-height: 200px;
    overflow-y: auto;
    z-index: 20;
    backdrop-filter: blur(16px);
    box-shadow: 0 8px 32px rgba(0,0,0,0.4);
    animation: supEmojiIn 0.15s ease-out;
}
@keyframes supEmojiIn {
    from { opacity: 0; transform: translateY(6px) scale(0.95); }
    to   { opacity: 1; transform: translateY(0) scale(1); }
}
.sup-emoji-item {
    background: none;
    border: none;
    font-size: 1.2rem;
    padding: 6px;
    border-radius: 6px;
    cursor: pointer;
    transition: background 0.15s;
    line-height: 1;
}
.sup-emoji-item:hover {
    background: rgba(255,255,255,0.08);
}

/* ── Reply File Preview ── */
.sup-reply-file-preview {
    display: flex;
    align-items: center;
    gap: 10px;
    padding: 8px 0 0;
    font-size: var(--text-xs);
    color: var(--text-muted);
}
.sup-reply-file-preview img {
    width: 40px;
    height: 40px;
    border-radius: 6px;
    object-fit: cover;
    border: 1px solid rgba(255,255,255,0.08);
}
.sup-reply-file-remove {
    background: none;
    border: none;
    color: var(--text-muted);
    cursor: pointer;
    padding: 4px;
    margin-left: auto;
    border-radius: 4px;
    display: flex;
    transition: color 0.2s, background 0.2s;
}
.sup-reply-file-remove:hover {
    color: #ef4444;
    background: rgba(239,68,68,0.1);
}

/* ── Reply Meta (hint + counter) ── */
.sup-reply-meta {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 6px 0 0;
}

/* ── Char Counter ── */
.sup-char-counter {
    font-size: 0.6rem;
    color: var(--text-muted);
    opacity: 0.6;
    transition: color 0.2s;
}

/* ── Category Cards (New Ticket Form) ── */
.sup-category-grid {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(110px, 1fr));
    gap: 8px;
}
.sup-category-card {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 8px;
    padding: 14px 8px;
    background: rgba(255,255,255,0.02);
    border: 1px solid rgba(255,255,255,0.06);
    border-radius: 10px;
    cursor: pointer;
    transition: all 0.2s;
    font-family: inherit;
    color: var(--text-muted);
}
.sup-category-card:hover {
    background: rgba(255,255,255,0.05);
    border-color: rgba(255,255,255,0.1);
    color: var(--text-secondary);
}
.sup-category-card--active {
    background: rgba(157,78,221,0.08);
    border-color: rgba(157,78,221,0.25);
    color: #c084fc;
}
.sup-category-card-icon {
    display: flex;
    align-items: center;
    justify-content: center;
}
.sup-category-card-label {
    font-size: 0.65rem;
    font-weight: var(--weight-medium);
    text-align: center;
    line-height: 1.3;
}

/* ── Upload Zone (New Ticket Form) ── */
.sup-upload-zone {
    border: 2px dashed rgba(255,255,255,0.08);
    border-radius: 12px;
    padding: 24px;
    cursor: pointer;
    transition: all 0.2s;
    text-align: center;
}
.sup-upload-zone:hover,
.sup-upload-zone--drag {
    border-color: rgba(157,78,221,0.3);
    background: rgba(157,78,221,0.04);
}
.sup-upload-placeholder {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 8px;
    color: var(--text-muted);
    font-size: var(--text-sm);
}
.sup-upload-placeholder svg {
    opacity: 0.4;
}
.sup-upload-preview {
    display: flex;
    align-items: center;
    gap: 14px;
    text-align: left;
}
.sup-upload-preview img {
    width: 64px;
    height: 64px;
    border-radius: 8px;
    object-fit: cover;
    border: 1px solid rgba(255,255,255,0.08);
}
.sup-upload-preview-info {
    display: flex;
    flex-direction: column;
    gap: 6px;
    min-width: 0;
}
.sup-upload-file-name {
    font-size: var(--text-sm);
    color: var(--text);
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
    max-width: 280px;
}
.sup-upload-remove {
    background: none;
    border: none;
    color: var(--text-muted);
    font-size: var(--text-xs);
    font-family: inherit;
    cursor: pointer;
    display: flex;
    align-items: center;
    gap: 4px;
    padding: 0;
    transition: color 0.2s;
}
.sup-upload-remove:hover {
    color: #ef4444;
}

/* ── Responsive ── */
@media (max-width: 768px) {
    .sup-filter-tabs {
        width: 100%;
    }
    .sup-filter-tab {
        flex: 1;
        justify-content: center;
    }
    .sup-category-grid {
        grid-template-columns: repeat(auto-fill, minmax(90px, 1fr));
    }
    .sup-emoji-picker {
        right: -40px;
        width: 220px;
        grid-template-columns: repeat(5, 1fr);
    }
}

@media (max-width: 480px) {
    .sup-ticket-icon {
        display: none;
    }
    .sup-category-grid {
        grid-template-columns: repeat(3, 1fr);
        gap: 6px;
    }
    .sup-category-card {
        padding: 10px 6px;
    }
    .sup-upload-zone {
        padding: 16px;
    }
}